winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 4902102333
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal. If you still experience issues, wait for the OTP to be sent after clicking "send" and then seek assistance from the app's live chat support if the OTP doesn't arrive.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active account number. If you've changed numbers, send your updated KYC details to customer support via email to facilitate account transfer. This will assist you in shifting your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This should ensure a smooth and seamless gaming experience.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for earnings from gaming, not bonus collected funds. The app's withdrawal policy distinguishes between earned gaming rewards and bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
You need to complete and submit all your Know Your Customer (KYC) details in the app, which includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays may occasionally occur, requiring users to wait up to 24 hours. This delay is an exception to the usual efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings from games played with bonus funds can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see the status of your withdrawal request. If your withdrawal request is unsuccessful, the money will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.
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