winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 4800788452
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to your phone. This will securely authenticate your account, eliminating the need for a password or email login. You can now easily access the app with your mobile number.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send," reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then download the latest version of the app, which should allow you to log in and play without any problems. This should fix any compatibility issues and get you back to playing the app.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, with bonus funds being non-withdrawable. This means you can only cash out your winnings, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are complete and submitted within the app. This includes saving your Aadhar card, UPI account, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within a timeframe of 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay can extend the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount are eligible for withdrawal. The bonus funds themselves, however, remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your settings and transaction history to see why your withdrawal request is failing. If the problem persists, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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