winexch

winexch App support

Contact
+91 2649455019

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method allows for easy access without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you don't receive the OTP after waiting, access the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the updated app. Once installed, you can start playing without any further problems.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus earnings are not withdrawable. You can only withdraw the money earned from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, delays in payment processing may occur, requiring users to wait up to 24 hours. This delay can vary depending on the app's internal processing times.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used in gaming and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus amount. This means the bonus itself cannot be withdrawn, only any profits made from it.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request fails there, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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