winexch

winexch App support

Contact
+91 6925391873

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number to receive an OTP verification. Once verified, you'll be logged in securely without needing a password or email. This streamlined process allows for easy and hassle-free access to the app.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first check your internet connection for a strong signal and wait for the "send OTP" prompt. If you still don't receive the OTP after the allotted time, you can contact the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your original active number. If your number has changed, send your updated KYC (Know Your Customer) documents to our customer support team via email to assist with transferring your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version from the store and reinstall it. This should allow you to log in and play the newly updated app without any problems.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, excluding bonus amounts. The earned gaming money can be withdrawn, but not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are complete and saved in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details. Completing these steps is necessary for a successful onboarding process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app typically takes around 30 minutes to 3 hours due to its fast and stable services. However, payment delays can occur, requiring a wait of up to 24 hours. This may extend the overall processing time beyond the initial estimated timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. The earnings from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is pending, the funds will be added to your wallet account within 24 hours. If there's a delay, you can contact their care centre for assistance.

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