winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 5368471704
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. You will then receive an OTP to verify your identity, which will automatically log you in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, verify your internet connection and wait for a strong signal. Click "send OTP" and wait for the specified time. If the OTP doesn't arrive, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you'll be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus amounts. This means users can cash out their winnings but not any bonus rewards they've received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your KYC (Know Your Customer) details within the app, which includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details. This step is crucial for the verification process. Ensure you have all necessary information readily available to complete the KYC requirements efficiently.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, taking around 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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