winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 6166867620
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, start by opening the app and entering your registered mobile number. Next, verify the OTP sent to your number to complete the login process. Once verified, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. Click on "send OTP" and wait again, then retry if the OTP doesn't arrive within the allotted time. If you still don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, please submit your updated KYC details through email to assist with the account transfer. This will facilitate a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to easily log in and access the app. This should allow you to play the newly updated version without any problems.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming, not bonus amounts. This means you can only withdraw money you've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your KYC (Know Your Customer) details in this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring users to wait up to 24 hours. This delay in payment processing can add additional time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds you've earned by playing games after using the bonus amount. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and see if your withdrawal request is failing. If it is, your funds will be added to your wallet account within 24 hours. If the problem persists, you can reach out to their customer care centre for further assistance.
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