winexch

winexch App support

Contact
+91 2148042386

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate and log in instantly. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To initiate the process, ensure a strong internet connection and wait for a stable signal. If the OTP is not received after waiting, you can try sending it again by clicking the "send OTP" option. If you continue to experience issues, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your active phone number. If your number has changed, please submit your updated KYC details to our customer support through email to facilitate account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and enjoy the updated app without any problems.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are restricted to earned gaming money, and bonus amounts are not eligible for withdrawal. Users can only cash out the money they've won through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhar card, UPI, and bank details. Completing these steps is necessary for the application to be processed successfully.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a processing time of 30 minutes to 3 hours. However, there may be instances where payments are delayed, potentially requiring a wait of up to 24 hours. This can occur when processing times exceed the expected timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds are restricted to use within the gaming platform and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot a failed withdrawal, first check your transaction history in settings. If the funds are delayed, they will be added to your wallet account within 24 hours. If issues persist, you can reach out to their care centre for assistance.

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