winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 0612718146
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, simply open the app and enter your registered mobile number to receive an OTP, which you'll then need to verify. This secure method allows you to bypass the need for a password or email login. Once completed, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click on send OTP again and wait. If you're unable to receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, submit your correct KYC (Know Your Customer) documents to customer support via email to facilitate account transfer. This will help update your account with the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version from the app store to ensure you have the most up-to-date features and functionality. After reinstalling, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to money earned from gaming activities, not including bonus funds. This restriction allows users to only withdraw their actual gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, which should include saving your Aadhaar card, UPI information, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment processing can occasionally be delayed, requiring a wait of up to 24 hours. This delay may extend the overall processing time beyond the initial timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while using the bonus can be withdrawn by the player. This means the bonus funds themselves are non-withdrawable, but winnings from them are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to settings and check your transaction history to see why your withdrawal request is failing. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can seek assistance from their customer care centre.
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