winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 5369432464
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To access the app, enter your registered mobile number and verify the OTP (One-Time Password) sent to your phone, which will log you in. This eliminates the need for a password or email login. You can now easily log in using just your mobile number.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you receive a weak signal, click on "send OTP" and wait for a valid code to arrive. If the OTP doesn't arrive within the specified time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number associated with it. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Only the earnings from gaming can be withdrawn, not the bonus rewards. Withdrawal of bonus money is not allowed.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone but the account holder. It can be withdrawn as real funds after being earned by playing games with the bonus amount. This means the bonus itself cannot be withdrawn, only the winnings from it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if there's a problem with your withdrawal request. If it's failing, don't worry, the money should be added to your wallet account within 24 hours. If it still doesn't work, you can contact their care centre for assistance.
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