winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 0025633732
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you will be logged in instantly without needing a password or email. This convenient method makes it easy to access the app.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure you have a stable internet connection with a strong signal. Click "send OTP" and wait for the designated time to pass. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To proceed, try logging in with your active phone number. If your number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve any issues with your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to easily log in and start playing. Once updated, you can access the app without any further issues.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are only allowed for money earned from gaming activities, not bonus amounts. Users can collect and redeem their earned gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure that all your Know Your Customer (KYC) details are filled and submitted within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking between 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait time of up to 24 hours. This variation in processing time is a potential consideration when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If the withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the problem persists, you can seek assistance from their customer care centre.
Client support is at the core of winexch, providing round-the-clock assistance 24 hours a day, 7 days a week, through live chat, email, and telephone channels. Our dedicated team is always available to address any questions, concerns, or issues that may arise, ensuring a seamless and personalized experience for all users. In addition to our exceptional support, we offer generous bonuses and promotions, including welcome bonuses and loyalty rewards, which give you more opportunities to win. Our rewards program is designed to encourage and reward your continued engagement, providing you with a sense of accomplishment and motivation to keep playing. With our bonuses and promotions, you can enjoy even more exciting gaming experiences and increase your chances of success. At winexch, we understand the importance of building strong relationships with our customers, and we strive to create a welcoming and supportive environment that makes you feel valued and appreciated. Our goal is to provide an unparalleled gaming experience that exceeds your expectations, and we are committed to delivering exceptional customer service to make that happen.
At winexch, the safety of our player's data is our top priority. To ensure the security of their personal and financial information, we employ cutting-edge cryptographic technology. This advanced technology safeguards our players' sensitive data, providing a secure and trustworthy environment for all transactions. In addition to our robust security measures, our dedicated customer support team is available 24 hours a day, 7 days a week. Our team of experts is always ready to assist with any questions or issues that may arise, providing prompt and personalized support to ensure our players have an exceptional gaming experience. Whether it's a query about a game feature, technical issues, or account management, our support team is committed to providing timely and effective solutions.