winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 0821517047
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely log in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number associated with your account. If your phone number has changed, please send your updated KYC details to our customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy playing the newly updated app. This should allow you to access the app without any further problems.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals can only be made from the money earned through gaming, not from bonus amounts. This means users can only withdraw earnings from their actual gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your Know Your Customer (KYC) details in this app, which should include saving your Aadhaar card, UPI information, and bank details. This is a crucial step in the onboarding process. Please ensure you accurately input all necessary information to avoid any issues.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally process transactions within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring users to wait for up to 24 hours. This delay can occur despite the app's overall speed and reliability.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw the winnings earned from playing games with the bonus amount. This means the bonus itself is non-withdrawable, but any winnings from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is unsuccessful, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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