winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 5664145817
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This convenient method allows you to bypass the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive an OTP after waiting, you can try using the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, please submit your correct KYC (Know Your Customer) documents to the customer support team via email to assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. After uninstalling, download the latest version of the app to ensure you have the most up-to-date features. This should allow you to easily log in and start playing the app without any problems.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed of money earned from gaming activities, not bonus funds. You cannot withdraw collected bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhar card, UPI, and saving all your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for the payment to go through.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned using the bonus can be withdrawn. This means you can withdraw money earned from playing games with the bonus, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is still pending after 24 hours, the funds should be added to your wallet account, but if not, you can contact their care centre for assistance.
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