winexch

winexch App support

Contact
+91 9751505317

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This eliminates the need for a password or email login, making it a convenient and secure way to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you don't receive an OTP after clicking "send," wait for the allotted time to pass before reaching out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the active phone number associated with it. If the number has changed, submit your updated KYC details to the customer support via email for assistance with transferring your account. This will facilitate a smooth account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should fix any issues and provide a smooth gaming experience.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. However, you can only withdraw earnings from gaming activities, and bonus money is non-withdrawable. This means you can only cash out the money you've earned through gaming, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within this app. This includes uploading and saving your Aadhaar card, as well as linking your UPI and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow transactions to be processed within 30 minutes to 3 hours. However, payment delays can occur, resulting in wait times of up to 24 hours. This delay may be experienced when processing payments through the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with the bonus can be withdrawn. This means you can access the funds you win, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is pending, the funds will be added to your wallet account within 24 hours. If you experience any issues, you can contact their customer care centre for assistance.

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