winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 6762557851
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to securely access the account. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you still have issues receiving the OTP after sending a request, wait for the designated time to pass or reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will enable the account shift.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device, then download the latest version. This will resolve any issues and allow you to log in and play without problems. Once updated, you can easily access and enjoy the app's features.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, not including bonus amounts. This means users can only withdraw actual winnings, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your Know Your Customer (KYC) details in the app, which includes saving your Aadhaar card, UPI information, and all bank details. This information is essential to verify your identity and complete the registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable users to complete the process within 30 minutes to 3 hours. However, potential delays with payments may require waiting up to 24 hours. This discrepancy can affect the overall timeframe for completing the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming, not for withdrawals. Any winnings earned from playing with the bonus amount can be withdrawn. They are separate from the bonus itself and are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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