winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 9693331931
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. Once verified, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure you have a strong internet connection. If you don't receive the OTP after clicking "send," you can wait a short period or use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number that you previously used. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the transfer of your account. This will help us update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the app from your device. Download the latest version of the app, and you should be able to easily log in and start playing. This will ensure you have the most up-to-date version of the app.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are limited to earnings from gaming activities, and bonus funds cannot be withdrawn. This means users can only redeem their hard-earned gaming revenue.
Q2: Is it necessary to do KYC for withdrawal?
To continue, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, delays in payment processing can occur, requiring users to wait up to 24 hours. This delay is a rare exception to the otherwise efficient experience provided by the app.
Q4: Why is the bonus balance not being withdrawn?
You can use bonus funds only for gaming purposes and cannot withdraw them. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where your withdrawal request should be processed within 24 hours even if it initially fails. If the issue persists, contact the care centre for assistance. If there's still a problem, the money should be added to your wallet account within the 24-hour timeframe.
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