winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 1182104095
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in securely without needing a password or email. This convenient method makes logging in easier and hassle-free.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. Then, click on "send OTP" and wait for it to arrive; if you don't receive it in time, use the app's support system, such as live chat, for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, try using the same active number. If the number has changed, submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app. This should allow you to access the app without any problems.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, and not for bonus amounts. You cannot withdraw bonus money collected as part of the app's rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes linking your Aadhaar card, UPI, and saving all your relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services result in a processing time of 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours in some cases. This delay affects the overall processing time, extending it beyond the initial expected timeframe.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the actual winnings earned by playing games with the bonus amount. The bonus earnings themselves, however, are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is not processing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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