winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 6817317855
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection for a strong signal. If you still don't receive the OTP after clicking send, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in to your account, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will enable a successful account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to easily log in and play.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other similar apps. Withdrawals are limited to earnings from gaming, with bonus amounts not being eligible for withdrawal. This means users can only withdraw the money they've earned through gameplay, not rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhaar card, UPI information, and bank details. This will ensure a smooth and secure experience. Failure to do so may hinder the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This can add to the overall processing time, potentially exceeding the initial 3-hour timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's not showing up within 24 hours, contact their care centre for assistance.
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