winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 2931074983
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Next, verify the One-Time Password (OTP) sent to your number. This will allow you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection to ensure a strong signal is available. If the problem persists, click on "send OTP" and wait for the specified time. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, submit your updated right KYC (Know Your Customer) details via email to our customer support, which will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device, then download the latest version. Once the update is installed, you can log in and start playing the newly updated app.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other similar apps. Withdrawals are only possible for the money earned from gaming, and not for bonus amounts collected. This means users can only withdraw their actual gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, resulting in wait times of up to 24 hours. This delay may impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Earnings from games played with the bonus amount are eligible for withdrawal. This means you can withdraw the money won from games, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to ensure the withdrawal request is being processed. If the money isn't added to your wallet account within 24 hours, you can contact their care centre for assistance.
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