winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 2806245484
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This simplified login method makes it easy to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, you can try clicking the "send OTP" button again. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your phone number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve the issue and get your account updated.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, which should allow you to log in and play without any problems. This should ensure a smooth and updated gaming experience.
Q1: What is the minimum withdrawal amount in the winexch?
The app allows withdrawals of a minimum of Rs. 100, which is a higher threshold compared to other similar apps. Withdrawals are limited to gaming earnings and exclude bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all required KYC details are completed and submitted within this app. This includes saving your Aadhaar card, UPI information, and relevant bank details. This is a necessary step for the registration process to be fully completed.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete some processes in as little as 30 minutes, but more complex tasks may take up to 3 hours. However, users may experience delays with payments, requiring a wait of up to 24 hours. This variability in processing times can affect the overall user experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Earnings from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their customer care centre for assistance.
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