winexch

winexch App support

Contact
+91 9322386593

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This process eliminates the need for passwords or email login credentials.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection and ensure a strong signal is available. Click "send OTP" and wait for the allotted time; if you don't receive the OTP, you can seek assistance through the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active account number. If the number has changed, submit your updated KYC (Know Your Customer) details via email to our customer support team. This will facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. After reinstalling the latest version, you should be able to access and play the app smoothly.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. This means you can only withdraw the money won through gameplay, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details through this app. This includes saving your Aadhar card, UPI information, and all relevant bank details. Having these details saved is a necessary step.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow the process to be completed within 3 hours, down from a possible 30 minutes. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. This means you can withdraw the money won from playing games with the bonus, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve your issue by checking your transaction history in settings. If your withdrawal request fails, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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