winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 8519236569
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure you have a stable internet connection and wait for a strong signal. If you don't receive the OTP after a reasonable time, you can try clicking on "send OTP" again. If the issue persists, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features. Once updated, you can log in and enjoy playing the app.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. However, bonus rewards cannot be withdrawn, only earnings from gaming activities. Withdrawn funds are based on the money earned from gaming, not bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure all required KYC details are submitted through the app. This includes saving your Aadhaar card, UPI details, and bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can vary depending on the specific circumstances of the transaction.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than the player. Any winnings earned while using the bonus can be withdrawn. This restriction applies specifically to the bonus funds, not the player's own earnings.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to settings and review your transaction history. If your withdrawal is delayed, don't worry, the funds will be added to your wallet account within 24 hours. If issues persist, you can reach out to their care centre for assistance.
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