winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 2119730172
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email, allowing for a convenient and easy login experience.
Q2: What should I do if I am not getting OTP?
To send the OTP, first, ensure you have a stable internet connection. Wait for a strong signal and click on send OTP again if necessary. If the OTP still doesn't arrive, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the newly updated app without any problems. This should allow you to play smoothly without any issues.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. The app does not allow withdrawal of bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process within 30 minutes to 3 hours. However, occasional delays in payments may cause a wait time of up to 24 hours. This delay is a separate issue from the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned through gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still experience issues, contact their care centre for assistance.
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