winexch

winexch App support

Contact
+91 3528020503

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number to receive an OTP for verification. Once verified, you can access the account without needing a password or email. This secure method allows for easy and password-free login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. Click "send OTP" and wait for the time limit to see if the OTP is received. If not, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your current active number. If you've changed numbers, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help you successfully shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download and install the latest version of the app. This should allow you to log in and enjoy the updated app without any problems.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earned gaming money, not bonus amounts. This means you can only cash out the money you've won from playing games.

Q2: Is it necessary to do KYC for withdrawal?

To complete the onboarding process, you must save your Aadhar card, UPI, and all bank details in the app. This requires you to submit your KYC (Know Your Customer) details in full. A complete and accurate profile is necessary for a seamless experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may cause users to wait up to 24 hours. This additional wait time is a rare exception to the usual efficiency of the app's services.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. Any real money winnings from games played with the bonus amount can be withdrawn. This means you can access your winnings, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.

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