winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 6035560523
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To send the OTP, you need to check your internet connection for a strong signal. If you still don't receive the OTP, wait for the designated time to elapse before contacting the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with your current active number. If the number has changed, send your KYC details to customer support via email to update your account. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. This will ensure you have the most up-to-date version, allowing for a smooth login and gaming experience. Once installed, you can log in and start playing the updated app.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Earnings from gaming can be withdrawn, but bonus money cannot be withdrawn. Only the money earned through gameplay can be accessed for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, there may be instances where payments experience delays, potentially taking up to 24 hours to be settled. This delay can occur in certain situations, extending the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used within the gaming platform, and cannot be withdrawn by others. You can withdraw the money you've earned by playing games using the bonus amount. This means the bonus winnings are separate from the original bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is pending, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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