winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 6131668716
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) received, which will securely authenticate you. This convenient login method eliminates the need for a password or email.
Q2: What should I do if I am not getting OTP?
To begin, ensure a strong internet connection. Wait for the signal to stabilize, then click on "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If the number has changed, send your updated KYC details via email to the customer support team. This will help facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing. This should resolve any compatibility problems and get you up and running again.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from the money earned through gaming activities, not bonus amounts. This means users can access their earnings, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
You must complete and submit your KYC details within the app, which includes saving your Aadhar card, UPI information, and bank details. This is a crucial step in the process. All required information should be accurately and securely uploaded in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions quickly, typically taking 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay may extend the overall processing time beyond the standard timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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