winexch
winexch
Share
Add to wishlist
This app is available for your device
winexch
This app is available for your device
Contact
+91 1540107983
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive a verification OTP. After verifying the OTP, you'll be logged in without needing a password or email. This simplified login process allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP, click "send OTP" again and wait; if it still doesn't arrive within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If your phone number has changed, please send your updated KYC (Know Your Customer) documents to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
You'll need to uninstall the app from your device, then download the latest version. This should resolve any issues and allow you to log in and play the updated app smoothly. Once updated, you can access the app without any problems.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, a minimum withdrawal amount of Rs. 100 is required, which is higher than other similar apps. Withdrawals can only be made from earnings earned through gaming activities, not from bonus collected. This means users cannot withdraw bonus money, only the money they have won playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app, including saving your Aadhar card, UPI information, and bank details. This information is essential for verification and account setup. Having all this information saved will facilitate a smooth and efficient process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours to complete. However, payment delays may occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay can add to the overall time required to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus funds can be withdrawn by the player. Separate funds earned by playing with the bonus can also be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If this doesn't work, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.
At winexch, we prioritize your convenience and security above all else. Our platform supports a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring seamless transactions. Our robust encryption protocols and dedicated customer support team, available 24/7, allow you to focus on your gaming experience without a care. Enjoy generous bonuses, thrilling promotions, and a loyalty program designed to reward you at every stage of your journey. Whether you're an experienced player or just starting out, winexch provides an immersive, secure, and rewarding gaming environment that puts your entertainment needs first. Our top priority is ensuring that you have a fantastic time playing with us, and we're committed to providing a hassle-free experience that meets your every need.
We recognize the importance of seamless and secure banking processes, which is why we provide support for a range of deposit and withdrawal methods. Our players have the flexibility to choose from a variety of options, including credit/debit cards, e-wallets, bank transfers, and even cryptocurrency, all processed through secure and encrypted channels to protect their personal information.