winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 7975473334
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to you, and you'll be logged in instantly. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, ensure a stable internet connection with a strong signal. If you still encounter problems, click the "send OTP" button and wait for the time to expire. If the OTP doesn't arrive, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If your number has changed, please submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and you'll be able to log in and play without any problems. This should allow you to access the app's new features and functionality.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, not bonus amounts. This means you can only withdraw money you've earned through gaming, not rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card and saving your UPI and bank account information. Once complete, your profile will be fully updated and ready for use.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, it's possible for payment processing to be delayed, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus itself, however, remains separate from the withdrawable winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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