tpplay

tpplay App support

Contact
+91 7961827249

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, eliminating the need for a password or email. This simplified login process allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. After establishing a stable connection, click on "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

Try logging in with the same active number, and if it has changed, send your KYC details to customer support through email to facilitate a smooth account transfer. This process will help resolve the issue and shift your account accordingly.

Q4: You are getting blackout and the app is not opening?

Uninstall the outdated app from your device. Download the latest version of the app to ensure compatibility and access to new features. Once installed, you should be able to log in and enjoy the updated app without any issues.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities, not bonuses. This means you can't withdraw bonus funds, only the money you've earned through gaming.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure that you have submitted all required KYC details in the app, including your Aadhar card and bank information linked via UPI. This will help facilitate a smooth and secure experience. Saving your bank details in the app will enable faster transactions and verification.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow processes to be completed within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay may be a rare exception to the otherwise efficient service.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their care centre for assistance.

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