tpplay

tpplay App support

Contact
+91 7593145654

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) sent to your phone to complete the login process. This streamlined method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If issues persist, click "send OTP" and wait for the time allowed to pass. If you still don't receive the OTP, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your current active phone number. If the number has changed, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will help shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app smoothly. Once installed, you should be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for earnings from gaming, excluding bonus funds. You cannot withdraw money collected as a bonus.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI information, and bank details. This is a necessary step for using the app. Uploading these details will help verify your identity and enable you to access the app's features.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's streamlined services typically complete processes within 30 minutes to 3 hours, offering a fast and stable experience. However, delays can occur, particularly with payment processing, which may take up to 24 hours in some cases. This delay can extend the overall process time beyond the usual 3-hour window.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request fails, the money will be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.

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