tpplay

tpplay App support

Contact
+91 4736033156

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to gain access, eliminating the need for a password or email login. This streamlined process makes it easy to log in using just your mobile number.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection and wait for a strong signal. If you still experience issues, click "send OTP" and wait for the code to arrive. If you don't receive the OTP, you can reach out to the app's support team via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

Try to log in with the same active number. If the number has changed, send your correct KYC details to the customer support via email to facilitate account transfer. This will help resolve the issue and shift your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This should enable a seamless experience with the newly updated app.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than other available apps. Withdrawals are only possible for earnings from gaming, not bonus amounts. This means you can withdraw money earned from gaming activities, but not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details in this app, which should include saving your Aadhar card, UPI details, and bank information. This will enable the verification and completion of the required process. Failing to do so may hinder the progress of your application.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, but can be completed in as little as 30 minutes. However, there may be occasional delays with payments, resulting in a wait time of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used in gaming, and you cannot withdraw them. Any winnings earned using the bonus funds can be withdrawn. The bonus amount itself is non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings, where a pending withdrawal request may be causing the delay. If the issue persists, the funds should be added to your wallet account within 24 hours. If you still encounter problems, you can seek assistance from their care centre.

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