tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 6330584703
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
After opening the app, enter your registered mobile number to initiate the login process. A one-time password (OTP) will be sent to your number, which you'll need to verify to log in. Once verified, you can easily access the app without needing a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," you can try waiting for the allotted time to pass. If you continue to experience issues, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with the same active account number. If the number has changed, send your updated KYC (Know Your Customer) details via email to customer support for assistance with transferring your account. This will help facilitate the account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should fix any issues you were experiencing with the previous version.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible from earnings made through gaming, and bonus money cannot be withdrawn. This means that users can access their gaming winnings, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all required KYC details are filled and uploaded within the app. This includes saving your Aadhar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, down from 30 minutes. However, there may be instances where payment delays occur, requiring a wait time of up to 24 hours. This delay can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned by playing games, but not the bonus amount itself. This means the bonus is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
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