tpplay

tpplay App support

Contact
+91 0524660584

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verification will then require you to enter an OTP (One-Time Password) sent to your number, which will securely log you in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, ensure your internet connection is stable and strong. If you still encounter issues, click the "send OTP" button and wait for the time limit to pass. If you don't receive the OTP, you can contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, send your valid KYC documents to the customer support team via email to facilitate the account transfer. This will enable them to update your account with the new information.

Q4: You are getting blackout and the app is not opening?

To proceed, uninstall the current app from your device. Then, download the latest version of the app to ensure a smooth and seamless experience. After the update, you should be able to log in and start playing without any issues.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. Earnings from gaming can be withdrawn as per the app's rules.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your Know Your Customer (KYC) details in this app, which includes saving your Aadhaar card, UPI information, and bank account details. This will help facilitate the verification process and ensure a smooth experience. Your cooperation is greatly appreciated in this regard.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, some users may experience payment delays, requiring a wait of up to 24 hours. This discrepancy highlights the varying completion times for users of the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn as normal. The bonus itself cannot be withdrawn, but any resulting winnings are transferable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings and verify that your withdrawal request is pending or failed. If your withdrawal fails, the funds will typically be added to your wallet account within 24 hours. If this doesn't happen, you can contact their customer care centre for assistance.

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