tpplay

tpplay App support

Contact
+91 7067894722

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To access the app, enter your registered mobile number and verify the received One-Time Password (OTP) to log in instantly. This eliminates the need for a password or email login. You can conveniently log in using this mobile number verification process.

Q2: What should I do if I am not getting OTP?

To proceed, ensure a strong internet connection and wait for a stable signal. If you still don't receive the OTP after waiting, try contacting the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active phone number. If the number has changed, send your updated KYC details to the customer support via email to transfer your account. This will facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. Once updated, you can easily access and enjoy the app.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount in other apps. Withdrawals are only possible for money earned through gaming activities, not bonus rewards. This means users can redeem their earned gaming rewards but not bonus incentives.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that your Know Your Customer (KYC) details are complete and uploaded in the app, including saving your Aadhaar card, UPI, and all relevant bank details. This information is required for the app's functionality. Completing these steps will allow you to successfully use the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, but some tasks can be completed in as little as 30 minutes. However, payment processing may be delayed, requiring a wait of up to 24 hours in some cases. This variation in processing time is a result of the app's efficiency and payment processing limitations.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming and cannot be withdrawn by anyone else. It can be withdrawn separately from the bonus amount once you have earned money by playing games.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see the status of your withdrawal request. If it's pending, the money should be added to your wallet account within 24 hours. If you experience any further issues, you can reach out to the care centre for assistance.

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