tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 8762844777
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your login, eliminating the need for a password or email login. This allows for a quick and easy login process using just your registered mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you receive the OTP, wait for the designated time. If you don't receive it, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number associated with it. If the number has changed, please email your updated KYC (Know Your Customer) details to our customer support team to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and reinstall it, allowing you to log in and play without any issues. This should give you access to the latest features and improvements.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus earnings are non-withdrawable, and users can only withdraw money earned from gaming activities. This means users can redeem their gaming rewards but not the additional bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI, and all required bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
Using this app, the process of completing services typically takes between 30 minutes and 3 hours due to its fast and stable services. However, in some cases, payment delays can occur, requiring users to wait for up to 24 hours to receive their payment. This can impact the overall duration of the process, depending on the specific circumstances.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds you earn can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If this doesn't occur, you can seek assistance from their care centre.
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