tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 9585725278
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This eliminates the need for a password or email, making the login process convenient and easy.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Once connected, click to send the OTP and wait for it to arrive. If the OTP doesn't come through, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, log in with your active number. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download and install the latest version of the app. Once updated, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, a higher amount than many other similar apps. Withdrawals can only be made from earnings from gaming activities, not from bonus rewards. This means you can't withdraw bonus money, only the money you've earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To continue, please ensure you've completed and submitted all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank details. Submission of these details is necessary for further processing.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in a timeframe of 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception, but it may impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
Money earned from a bonus can only be used within the gaming platform and cannot be withdrawn. This bonus money can be used to play games, but any winnings from those games can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and view your transaction history. If the request is failing, your money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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