tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 4729921286
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verification is done by entering an OTP sent to your mobile. This simplifies the login process, eliminating the need for a password or email.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure a strong internet connection is established. Wait for a stable signal and then click on send OTP, allowing sufficient time for the code to be received. If the OTP isn't received, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support team for account transfer assistance. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app. After reinstalling, you should be able to log in and access the updated app.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only possible for the money earned through gaming, not for bonus amounts. This means users can cash out their earned winnings, but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and saving your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions quickly, reducing the overall time from 30 minutes to 3 hours. However, in some cases, payment delays can occur, potentially leading to a wait time of up to 24 hours. This delay is a separate issue from the app's regular processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn. The bonus amount itself cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request isn't showing, don't worry, as the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can reach out to their care centre for assistance.
Our friendly and user-friendly interface ensures a seamless navigation experience, making it easy for you to find your favorite games. We offer a range of secure deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies, ensuring quick and hassle-free transactions.
At tpplay, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year to assist with any questions or issues you may encounter. From resolving technical difficulties to providing guidance on our games and promotions, our team is committed to ensuring your experience is seamless and enjoyable. In addition to our exceptional support, we invite you to join our vibrant community and take advantage of our generous welcome bonuses, regular promotions, and loyalty programs designed to maximize your gaming experience. Our community is a hub of excitement and entertainment, where players can connect with each other, share tips and strategies, and participate in special events and tournaments. At tpplay, we understand that our players are our greatest asset, and we strive to create a fun and engaging environment that exceeds your expectations. Whether you're a seasoned gamer or new to online casinos, our team is dedicated to helping you navigate our platform and find the games and promotions that suit your style.