tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 5102521992
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you to complete the login process. This will allow you to access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection for a strong signal. If you still can't receive the OTP, try clicking on "send OTP" again after waiting. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active number associated with your account. If your account number has changed, submit your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. Once installed, you can log in and enjoy the updated app. This should allow you to access the latest features and functions.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, and not for bonus amounts. Users cannot withdraw bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payments may be delayed, requiring a wait of up to 24 hours in some cases. This delay can impact the overall completion time, affecting the user's experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and review your transaction history. If the request is not showing up, don't worry, the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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