tpplay

tpplay App support

Contact
+91 5269769460

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This streamlined method allows for easy and secure access.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection for a strong signal and wait for it to stabilize. If you don't receive the OTP after a reasonable time, try clicking on "send OTP" again. If the issue persists, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your existing active phone number. If the number has changed, submit your KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will enable a smooth transition of your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play smoothly. Once updated, you should be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. However, you can only withdraw money earned from gaming, and not the bonus amount. Any bonus collected cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow the process to complete within 30 minutes to 3 hours. However, payment processing can sometimes experience delays, which may extend the wait time. In such cases, users may need to wait up to 24 hours for the payment to be processed.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn or used by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn. Funds earned from the bonus are separate and can be distinguished from deposited funds.

Q5: Withdraw failed, money did not come, what should I do?

To check on your withdrawal request, go to the settings section to view your transaction history. If your withdrawal is failing, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their customer care centre for assistance.

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