tpplay

tpplay App support

Contact
+91 1191396102

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your phone to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To verify, check your internet connection and wait for a strong signal. If you still can't receive the OTP, click "send OTP" again and wait for the allotted time. If you still don't receive the OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If the number has changed, submit your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will help resolve any login issues and update your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you're using the most up-to-date version and can log in to play without problems. Once installed, you should be able to log in and enjoy the app without issues.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. However, only earnings from gaming activities can be withdrawn, and bonus collected amounts are non-withdrawable. This means users can only access the money they've earned through gaming.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure all your Know Your Customer (KYC) details are filled and submitted through the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may occur, requiring a wait of up to 24 hours. This delay can impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from gaming cannot be withdrawn by anyone other than yourself. You can withdraw the money you earn from playing games using the bonus amount. However, withdrawal of the bonus amount itself is not allowed.

Q5: Withdraw failed, money did not come, what should I do?

To check on your withdrawal request, go to the settings and review your transaction history. If the issue persists, don't worry - the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.

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