tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 7545974068
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the one-time password (OTP) sent to your mobile number to log in securely. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a stable internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," try contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the app from your device. Once uninstalled, download the latest version of the app and then you can log in and start playing. This should update the app to its latest version, allowing you to access its new features.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other similar apps. You can only withdraw earnings from gaming activities, not bonus rewards. This means you can withdraw the money you've earned through gaming, but not the bonus amounts collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhaar card, UPI, and saving your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes 30 minutes to 3 hours due to its fast and stable services. However, there may be occasional delays in payment processing, which can extend waiting times to up to 24 hours in some cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn. This means you can use the bonus for gaming, but the winnings are separate.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, check your transaction history in the settings. If the issue persists, don't worry as the funds will be added to your wallet account within 24 hours. If the issue still remains unresolved, contact the care centre for assistance.
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