tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 3923966179
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait until it's stable. If you still can't receive the OTP after a sufficient amount of time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, please use the same active number. If your number has changed, send your updated KYC details to our customer support via email for account transfer assistance. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the tpplay?
The app allows users to withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only possible from earned gaming revenue, not from bonus amounts. Users cannot withdraw bonus money, only the money they have earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app is relatively quick, typically taking between 30 minutes to 3 hours, thanks to its fast and stable services. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours. This delay can be a disruption to the overall process, impacting the user's experience.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. This means the bonus winnings can be withdrawn, but the bonus itself cannot.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If your withdrawal is delayed, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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