tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 4157514305
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP received, and you will be logged in without needing a password or email. This convenient method allows easy login access.
Q2: What should I do if I am not getting OTP?
Before sending an OTP, check your internet connection for a strong signal. Wait for a brief moment after clicking "send OTP" to allow the code to be sent. If the OTP fails to arrive, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Download and install the latest version of the app, and you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. However, the withdrawn amount can only be from earnings made through gaming activities, not from bonuses. Withdrawals of bonus money are not permitted.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details in the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but this timeframe can range from 30 minutes to 3 hours. However, delays in payment processing can occur, resulting in a wait time of up to 24 hours. This delay may be experienced in some instances, but not typically as part of the standard process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone other than the account holder. Any winnings earned with the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to verify if the withdrawal request is failing. If not resolved, the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.
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