tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 6984886470
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP verification. Once verified, you can log in without needing a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper send OTP. If you don't receive the OTP within the given time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your existing active number. If you've changed numbers, submit your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
Uninstall the existing app from your device. Then, download the latest version, which will allow you to log in and play with ease. This should resolve any issues and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawal is limited to the money earned from gaming, and not the bonus amount. You can only withdraw earnings, excluding any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your Know Your Customer (KYC) details in this app. This includes saving your Aadhaar card and linking your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This extended wait time is a notable exception to the app's generally efficient operations.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes, and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to see if your withdrawal request has been processed. If it hasn't been reflected within 24 hours, the funds will be added to your wallet account. If you still encounter issues, you can seek assistance from their customer care centre.
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