tpplay

tpplay App support

Contact
+91 1994761459

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your phone to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking send, you can try again or seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your active number, and if it has changed, send your updated KYC details to customer support via email. This will facilitate the transfer of your account. Sending your KYC details will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you can access the app's latest features and functionality.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not bonus amounts. The earned gaming money can be withdrawn when it reaches this minimum threshold of Rs. 100.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card and linking your UPI and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow for a quick process, taking around 30 minutes to 3 hours. However, occasional delays with payments may occur, requiring a wait of up to 24 hours. This timeframe may vary depending on the specific situation.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus funds are available for withdrawal. The bonus amount itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't resolve, you can contact their care centre for assistance.

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