tpplay

tpplay App support

Contact
+91 3496757211

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive a One-Time Password (OTP) verification. After verifying the OTP, you'll be logged in without needing a password or email. This convenient method allows easy access to your account.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal. If you're still experiencing issues, click "send OTP" and wait for the code to arrive. If the OTP doesn't come through, you can contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will ensure a smooth transition of your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you can access the app smoothly.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible from the earnings made from gaming, not from bonus rewards. This means you can't withdraw bonus money, only the winnings you've earned from playing.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details in the app, which should include saving your Aadhar card and bank details, including UPI information. This will ensure a smooth and secure experience. Having all necessary details saved in the app is a mandatory requirement.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services make the process relatively quick, taking anywhere from 30 minutes to 3 hours. However, occasional payment delays may occur, resulting in a longer wait time of up to 24 hours. This can be frustrating, but the app's overall efficiency aims to balance speed with the occasional need for additional processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn by the user. The bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is pending, the funds should be added to your wallet account within 24 hours. If you experience any issues, you can contact their care centre for assistance.

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