tpplay

tpplay App support

Contact
+91 4082811520

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This will securely log you in without requiring a password or email. Once verified, you can easily access the app.

Q2: What should I do if I am not getting OTP?

Before proceeding, ensure your internet connection is stable and strong. Wait for the OTP to be sent after clicking the "send OTP" button, and if you don't receive it within the allotted time, you can contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If the number has changed, please send your updated KYC details to our customer support team via email to facilitate account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. Once updated, you can easily access the app and start playing.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means you can only withdraw the rewards you've earned through actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your Know Your Customer (KYC) details in this app, including saving your Aadhar card, UPI information, and all relevant bank details. This is a mandatory step to ensure a smooth and secure experience. All required information must be accurately filled out and submitted to proceed further.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours, offering efficient results. However, occasional delays in payments may occur, requiring users to wait up to 24 hours for resolution.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus earnings in-game and not for withdrawals. Any winnings from games played with the bonus amount are withdrawable. This means you can withdraw the money earned, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is failing. If your withdrawal is delayed, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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