tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 8496190875
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This will securely authenticate you, eliminating the need for a password or email login. You can now easily access the app with just your mobile number.
Q2: What should I do if I am not getting OTP?
To initiate this process, check your internet connection for a strong signal. If the signal is stable, click on "send OTP" and wait for the code to be sent. If the OTP doesn't arrive after the allotted time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active number associated with your account. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means you can't withdraw any bonus rewards, only your actual gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes storing your Aadhar card, UPI, and bank account details. Having these details on file will facilitate a smoother experience in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a streamlined process, taking 30 minutes to 3 hours to complete. However, payment processing may be delayed, requiring users to wait up to 24 hours in some cases. This delay in payment processing is a potential drawback to the otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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