tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 2986975646
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, which will log you in securely. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal to appear. If you still don't receive the OTP, click "send OTP" again and wait. If the issue persists, you can contact the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, log in with the same active number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve the issue and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to easily log in and play the app. This should allow you to access the new features and fix any existing problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. However, only earnings from gaming can be withdrawn, not bonus funds. This means users can't withdraw the bonus amounts they receive.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details. By doing so, you will be able to access the full functionality of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a quick processing time of 30 minutes to 3 hours. However, in some cases, payment delays can occur, resulting in a wait time of up to 24 hours for the transaction to be completed. This delay may add extra time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Earnings made while playing with the bonus amount are separate and can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you still experience issues, contact their care centre for further assistance.
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