tpplay
tpplay
Share
Add to wishlist
This app is available for your device
tpplay
This app is available for your device
Contact
+91 8258682684
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the received OTP to secure your login. This eliminates the need for a password or email login, making it a convenient and easy process.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you don't receive an OTP after a reasonable time, try clicking the "send OTP" button again. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try to use the same active phone number associated with your account. If your number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and play the updated app smoothly.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher than some other available options. Withdrawals are only possible for earned gaming money and not for collected bonuses. This means users can access their winnings from gaming activities but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your KYC (Know Your Customer) details within the app, which should include saving your Aadhar card, UPI (Unified Payments Interface) information, and bank account details. This will facilitate a smoother and more secure experience. Ensure that all necessary information is accurately entered and saved for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, there may be instances where payment delays occur, requiring a wait of up to 24 hours. This delay is an exception to the usual quick processing time.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming purposes and cannot withdraw them. The bonus earnings are separate from any winnings you may receive from playing games with the bonus amount. You can withdraw the winnings earned from playing with the bonus, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At tpplay, we understand the significance of security and convenience when it comes to your transactions. To ensure a seamless and hassle-free experience, we offer a range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. Each of these methods is protected by advanced cryptographic technologies, providing an extra layer of security and peace of mind. Our dedicated customer support team is available 24/7, ready to assist you with any questions or concerns you may have. Whether you're experiencing technical issues or need help with a particular transaction, our team is always available to provide guidance and support. This means you can focus on enjoying your gaming experience, without worrying about the technicalities. Our commitment to security and customer support is unwavering, and we strive to provide a safe and enjoyable environment for all our users. With tpplay, you can trust that your transactions are in good hands, and that our team is always available to help you navigate any challenges that may arise.
Our platform is accessible across multiple devices, allowing you to enjoy the comfort of playing from the convenience of your own home or anywhere else. With dedicated customer support available 24/7, 365 days a year, tpplay is committed to delivering an exceptional and reliable gaming experience. It's not just about playing games, but about elevating your gaming experience with tpplay.