tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 9361795059
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. After entering the number, verify the OTP (one-time password) sent to your phone. This will securely log you in, eliminating the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection to ensure a strong signal. If you still don't receive the OTP, click "send OTP" again and wait. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, submit your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will help us update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the new app is installed, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, only earnings from gaming can be withdrawn, and bonus money collected cannot be accessed. Your earnings from gaming can be withdrawn with a minimum amount of Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
To complete the onboarding process, you must submit all required KYC details in the app, including your Aadhaar card, UPI information, and bank account details. This will ensure that your account is verified and ready for use. Please save these details securely in the app for future reference.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time that typically ranges from 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait up to 24 hours. This variation in processing times is dependent on the app's performance and external payment processing factors.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings section to check your transaction history. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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